Order or change water/sewer utility service
Changes to existing utility accounts must be received by the finance department in writing from the owner or property manager. To make changes to existing service (turn on/off) submit a utility billing change order form .
New owners must apply for utility service by completing a two-page utility billing new service order form.
A signature is required. Faxes will be accepted.
Please print, complete, sign and mail the appropriate form to:
City Hall Finance Department
325 SE Paradise St.
Pullman, WA 99163
For faster service, submit by fax to (509) 334-2751 OR bring form in person to the finance department on the main floor above parking garage at the west end of the building between 8 a.m. and 5 p.m. Monday through Friday (closed holidays.)